Why Generic SEO Agencies Struggle with AI Search
Many agencies are adding “AI SEO” to their service pages without changing anything about how they actually work. The label changes, but the strategy stays the same. This is a problem because AI search genuinely requires different skills and approaches.
Generic agencies typically fail at AI SEO for several reasons.
They ignore Bing. ChatGPT pulls from Bing’s index, not Google’s. Agencies that have spent years exclusively optimising for Google have no Bing strategy, which means their clients are invisible to ChatGPT’s 800 million users.
They do not understand entity SEO. AI platforms evaluate brands as entities, not just websites. Your brand’s presence across directories, professional registers, social platforms, and industry publications all contribute to whether AI models recognise and trust you. Agencies that only optimise website content miss this entirely.
They produce generic content. AI platforms favour original, expert content with genuine insights and clear evidence. Agencies that produce templated blog posts and surface-level service descriptions will not generate the authority signals AI platforms require for citation.
They lack platform-specific knowledge. Optimising for Google AI Overviews requires different technical approaches than optimising for ChatGPT or Perplexity. Each platform has different data sources, citation behaviours, and content preferences. Agencies without platform-specific expertise apply a one-size-fits-all approach that underperforms across all platforms.
They cannot measure AI visibility. Most agencies track traditional SEO metrics — rankings, traffic, conversions — but have no tools or methodology for tracking AI citations, brand mentions in AI summaries, or visibility across ChatGPT and Perplexity. Without measurement, there is no optimisation.
At Eoan Technologies, AI SEO is embedded into our core methodology, not bolted on as an afterthought. We track AI visibility alongside traditional metrics, optimise for each platform specifically, and build the entity-level authority signals that AI platforms genuinely use when selecting sources to cite.