Eoan Technologies (“we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information we collect and handle in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit our website, use our services, or interact with our advertising, including on Google and Meta platforms.

By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

• Contact details such as your name, email address, phone number and business name.
• Demographic information such as location, job title and industry.
• Website usage information including IP address, browser type, device information, pages visited, time spent on pages and referring URLs.
• Information you provide through forms on our website (for example, contact forms, quote requests, newsletter sign-ups, download forms).
• Information related to marketing and advertising, such as your interactions with our ads on Google, Meta (Facebook, Instagram) and other platforms.

We only collect personal information that is reasonably necessary for our business activities and marketing purposes.

2. How We Collect Personal Information

We may collect personal information in the following ways:

• When you contact us via our website, email, phone or social media.
• When you fill in forms on our website (for example, to request a quote, book a consultation, download resources or subscribe to updates).
• When you become our client and we provide digital marketing, web development or related services.
• Automatically through cookies and similar tracking technologies when you use our website.
• From third-party sources such as advertising and analytics partners, where permitted by law.

If you provide us with personal information about another person, you represent that you have their permission to do so.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to operate our website, analyse performance and deliver personalised advertising.

Cookies are small data files stored on your device that help us:

• Remember your preferences and improve website functionality.
• Understand how visitors use our website (for example, pages visited and time on site).
• Measure the effectiveness of our marketing campaigns.
• Show you relevant ads based on your interests and interactions with our website.

You can control or disable cookies through your browser settings; however, this may affect your experience on our website.

4. Google Services and Google Ads

Our website uses Google services, which may include: Google Analytics, Google Ads, Google Tag Manager and related tools.

These services help us:

• Measure traffic and usage patterns on our website.
• Show ads to people who have previously visited our website (remarketing).
• Reach audiences similar to our existing visitors or customers.

Google may use cookies, device identifiers and other technologies to collect or receive information from our website and use that information to provide measurement services and target ads.

You can opt out of Google’s use of cookies or device identifiers for advertising by visiting the Google Ads Settings page and/or using your browser’s ad settings.

For more information on how Google uses data, please see Google’s Advertising and Privacy information: https://policies.google.com/technologies/ads

5. Meta (Facebook & Instagram) Advertising

We may use Meta platforms (including Facebook and Instagram) to display ads and measure ad performance.

This may include:

• Using the Meta Pixel or similar technologies on our website to understand conversions and optimise our ads.
• Creating custom audiences based on website visitors or customer lists, where permitted.
• Measuring the effectiveness of our campaigns and improving our marketing.

Meta may collect or receive information from our website and use that information to provide measurement services and targeted ads in accordance with its own Privacy Policy: https://www.facebook.com/privacy/policy/

You can manage your ad preferences and control how Meta uses your data for advertising in your Facebook and Instagram account settings.

6. How We Use Personal Information

We may use your personal information for the following purposes:

• To provide our digital marketing, web development and related services.
• To respond to your enquiries, questions and support requests.
• To send you information, updates, marketing communications and offers that may be of interest to you (you can opt out at any time).
• To operate, maintain and improve our website, services and user experience.
• To personalise and measure the effectiveness of our advertising on Google, Meta and other platforms.
• To comply with legal obligations and protect our rights, property and safety.

We will only use your personal information for the purposes for which it was collected, or for related purposes that you would reasonably expect.

7. Disclosure of Personal Information

We may disclose personal information to:

• Our employees, contractors and service providers who assist us in operating our business and delivering services (for example, hosting providers, email service providers, CRM and marketing platforms, analytics tools, ad platforms).
• Third-party partners such as Google and Meta, as described above, to enable advertising and measurement services.
• Professional advisers (such as lawyers, accountants or auditors) where reasonably necessary.
• Authorities or regulators where required by law or to protect our legal rights.

We take reasonable steps to ensure that any third parties to whom we disclose personal information comply with applicable privacy laws and protect your information.

Some service providers and partners may be located outside Australia; in such cases, we will take reasonable steps to ensure that overseas recipients handle your information in a way that is consistent with the Australian Privacy Principles.

8. Data Security and Storage

We take reasonable physical, technical and organisational measures to protect the personal information we hold from misuse, interference, loss, unauthorised access, modification or disclosure.

Personal information may be stored in electronic form on secure servers and systems managed by us or our service providers.

We retain personal information for as long as it is needed for the purposes outlined in this Privacy Policy or as required by law, and then take reasonable steps to destroy or de-identify it.

9. Your Rights and Choices

You have certain rights in relation to your personal information, including to:

• Request access to the personal information we hold about you.
• Request correction of any personal information that is inaccurate, incomplete or out-of-date.
• Opt out of receiving marketing communications by using the unsubscribe link in our emails or contacting us directly.
• Manage or disable cookies through your browser settings or device preferences.

If you are located in a jurisdiction that provides additional privacy rights (such as the EU/UK or certain US states), you may have further rights in relation to your personal data, such as the right to request deletion or restriction of processing, or to object to certain processing activities. We will honour these rights where applicable.

10. Third-Party Websites

Our website may contain links to third-party websites or services that are not operated by us.

We are not responsible for the privacy practices of those websites or services, and we encourage you to review their privacy policies before providing any personal information.

11. Children’s Privacy

Our website and services are not directed to children, and we do not knowingly collect personal information from individuals under 16 years of age.

If you believe that a child has provided us with personal information, please contact us so that we can delete it where appropriate.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements or technology.

The updated version will be posted on this page with an updated “Last updated” date. We encourage you to review this Privacy Policy periodically.

Last updated: 22 April 2026

13. Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or your personal information, please contact us:

Eoan Technologies
Website: https://eoantechnologies.com.au
Email: hello@eoantechnologies.com.au
Phone: 0466 374 010